"STRATEGICALLY TRANSFORM YOUR SERVICE ORGANIZATION"

Mobile Command Center (MCC) provides real time visibility into the field and powerful tools to optimize the scheduling and dispatch of mobile workers.  The end result is massively reduced service costs, faster field response and the highest level of service quality

No more tradeoff. Unlike other field service offerings that only partially address your needs,Mobile Command Center helps service organizations reduce the cost of service delivery and improve service quality and customer satisfaction.

MOBILE COMMAND CENTER AT A GLANCE:
MCC uniquely enables service organizations to:

• Utilize mobile-centric best practices to measurably improve overall service
• Quality and optimize resourcesProactively respond to issues in the field before their customer are  impacted
• Boost worker productivity and response times with real-time field intelligence

Built on the latest web technology, MCC combines the power of enterprise-grade scheduling and dispatch engines with the superior user experience of a web based application. Using intuitive tools and controls, MCC empowers service representatives with varying degrees of experience to easily generate and manage simple or complex work orders. The software-as-a-service (SaaS) environment allows business users to quickly configure and deploy mobile business processes and rules using web based tools, making it simple to localize a mobile application into multiple versions for various regions, currencies and languages. As a “global ready” solution, a single instance of MCC can be used to discretely manage distributed service operations with global monitoring.

Mobile Command Center is an integral part of the Mobility Suite, a fully-integrated solution for optimizing the work order lifecycle. The suit consists of the three unique products:

• Mobile Command Center provides powerful booking, scheduling and dispatch capabilities,
• Mobile Service supports and enhances the unique workflow of mobile workers, and
• Mobile Tracker enables location-based

Each application can stand alone to improve discreet processes, or they can be used together to automate the last mile of the service chain and dramatically improve service delivery.

For more information on eXXium software solutions and technologies services please contact us by completing the following: